Returns Policy
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order. You may return most items within 30 days of delivery for a full refund, less shipping fees or service charges collected. If the return is a result of our error (you received an incorrect or defective item, etc.) RRI Goods will refund shipping fees.
RRI Goods will process your refund within 5-10 business days that your return is received by RRI Goods.
Shipping
We offer sitewide free shipping to virtually all US locations (apart from Alaska and Hawaii). Rarely, abnormal fees or restrictions are discovered after your order is placed and RRI Goods will contact you with the additional charges and you will have the opportunity to accept the charges or cancel/modify your order. We also provide options if you would like expedited shipping for an extra shipping fee.
When you place an order, RRI Goods estimates shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. Please understand this is an estimated date and actual shipping is determined by the manufacturer once the order is placed. We will keep you up to date with the latest information regarding your order.